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Frequently asked questions
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What is the product difference between Crafted in Kathmandu
and other handicraft business?
Our artisan families are masters in their work, capable
competing in world market in quality creation.
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Who will be directly benefiting by purchasing product
from Crafted in Kathmandu?
Artisan families and their community. We help our artisans to uplift their life style by creating jobs for them as well as restore their built and living heritage within their community.
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How can I order?
You may order us by email or fax.
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When will I receive my order?
You will receive the order depending on our stock availability. Please check with us by phone, email or fax.
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Can I order other items besides what you have online?
We do take special order besides the products we carry online. If you have specific items in mind and would like one of our artist create for you, contact us by phone, fax or email.
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How can I learn more about the artisan families and their work?
While in Kathmandu, you make take a heritage walk with us to learn more about these artisan families and experience their work around the city.
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Can I take part in these artisans work and their programs?
Check our event section where we will announce what will be happening in coming months.
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How do I place an international order?
We use Fedex service for international order. It will take 3 days to deliver goods to anywhere round the world from here. Fedex will provide you the tracking number to follow your order. For more you may check their website as well.
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Can I become a member?
At present, we do not have membership. However for regular clients we do provide special discount.
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Shipping information
We ship by FedEx, UPS and DHL who deliver 72 hours worldwide. If your orders are in quantity we do air and land/sea shipment on customers demands. We do free home delivery within Kathmandu Valley.
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